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Resolved

Website Login Errors

Jul 24, 2026 at 11:00am UTC
Affected services
User Authentication

Resolved
Jul 24, 2026 at 11:20am UTC

The 3rd party vendor resolved the issues and functionality was restored at 7:20AM EDT

Created
Jul 24, 2026 at 11:00am UTC

At ~7:00AM EDT, a 3rd party IdP/MFA provider reported experiencing issues. During this time any customer logins would have failed and customers already logged into the products may have been kicked out.