Our development team has released a fix for the claims processing issues. Our development team has confirmed that the claim-related issues, including status delays and timeouts, are designed to recover automatically. Some claims may return to normal quickly, while others may take a little longer to process. No action is needed from your team.

Claims in Trellis are currently delayed and showing a "processing" status. The development team is currently working on the issue.

Issue resolved.

Some newly sent claims are showing incomplete or in a "processing" status on the Trellis website. The team is currently investigating the issue and will report back once we have a resolution.